Unit 14 P5
One way they could improve their service is to invest into a iPad 3 with 16GB with this it can be used as a Satnav and a signature recording device at the same time is also has 3G so you could go on a parcel tracking website and see where your workers are when their on a job, also this would cost 300-400 pounds depending on where you buy it some also come with a warranty so if you lost it or broke it it would have a warranty.
Another thing you could give to workers is a phone so they can see the location of where to go quickly this could be very useful since they could check what time it is going to take on the fly since apple maps is very good at detecting addresses and how long it will take also there is a Google maps app you can download if it isn't fast enough
Using a sophisticated tracking device to see where your deliveries also could be used to track the vans/trucks there in to see if there still in the right direction to deliver whatever it is.
Another thing you could give to workers is a phone so they can see the location of where to go quickly this could be very useful since they could check what time it is going to take on the fly since apple maps is very good at detecting addresses and how long it will take also there is a Google maps app you can download if it isn't fast enough
Using a sophisticated tracking device to see where your deliveries also could be used to track the vans/trucks there in to see if there still in the right direction to deliver whatever it is.